How can we help you? Contacting Us

Once you receive your results you may want to speak to someone if you have any queries relating to your results.

Examinations Helpline

Our Examinations Helpline is open to assist you.

You can contact the helpline on 028 9026 1260

Examinations Helpline Opening Hours


Date Time

Wednesday 14 August 2019

09:00 – 17:00

Thursday 15 August 2019

07:00 – 17:00

Friday 16 August to Friday 23 August 2019

09:00 – 17:00

Tuesday 27 August – Wednesday 28 August 2019

09:00 – 17:00

The helpline can assist you with queries on CCEA examinations and assessments. The helpline cannot assist with results queries for other Awarding Organisations, with careers advice or with University applications.

Please note that the helpline will not be available on Monday 26th August 2019 as CCEA offices will be closed for the Bank Holiday.

Useful contacts

Other contacts that you may find useful are:


UCAS Track Service on
UCAS Exam Results Helpline on 0808 100 8000