How can we help you? Contacting Us

Due to the Minister’s announcement on Monday 17 August, some material in this section will change. We will work to update as soon as possible.

Once you receive your results you may want to speak to someone if you have any queries relating to your results.   

Our Examinations Helpline is open to assist you.   

You can contact the helpline on 028 9026 1260

Examinations Helpline Opening Hours

Date Time

Wednesday 12 August 2020

09:00 – 17:00

Thursday 13 August 2020

08:00 – 17:00

Friday 14 August to Wednesday 26 August 2020

09:00 – 17:00

The helpline can assist you with queries on CCEA examinations and assessments.  The helpline cannot assist with results queries for other Awarding Organisations, with careers advice or with University applications. 

Other contacts that you may find useful are:


UCAS Track Service on   
UCAS Exam Results Helpline on 0808 100 8000