Cookies and Web Data

What are cookies?

Most websites you visit will use cookies in order to improve your user experience. Cookies enable a website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

A cookie consists of information downloaded to your computer and stored on the computer’s hard drive. Any cookies that we use will not identify you personally; they consist of statistical data. This statistical data identifies no personal details whatsoever.

Cookies are sent by a web server to a web browser and stored by the browser. This enables the web server to identify and track the web browser.

These are some of the ways in which cookies can improve services for you:

  • recognising that you may already have given a username and password, so you don't need to do it for every web page you request;
  • ensuring you don't have to give the same information several times during one task;
  • allowing for the analysis of anonymous data, for example the number of users accessing a service; and
  • through this analysis, helping to ensure popular services can be made easier and faster to use.

What’s in a cookie?

A cookie is a simple text file stored on your device. It contains some anonymous information such as a unique identifier and the site name, and some digits and numbers.

How do we use cookies?

The CCEA website and some of the tools and services it links to use a number of cookies.  Some of these cookies are essential to using the services.

The cookies are classified in four categories, upon their functions:

  • Strictly Necessary Cookies
  • Performance Cookies
  • Tracking Cookies
  • Video Cookies

Strictly Necessary Cookies

Name of cookie Typical content Expires
cookiesjsr You are asked for your permission to use several services (including those from third parties) that require data to be saved in your browser 1 year

When you visited this website for the first time, you were asked for your permission to use several services (including those from third parties) that require data to be saved in your browser (cookies, local storage). Your decisions about each service (allow, deny) are stored in this cookie and are reused each time you visit this website.

Performance Cookies

Pingdom Cookies

To help CCEA monitor the uptime and response rates of our website and to detect any downtime to mitigate against this we use Pingdom.

Name of cookie Typical content Expires
__cfduid Used by CCEA to monitor how quickly pages load for visitors. 1½ years

Google Analytics & Tag Manager Cookies

Further information on cookies set by Google Analytics

To help us meet the needs of our users, we use Google Analytics to collect information about how people use CCEA.

Google Analytics stores information about what pages you visit, how long you are on the website, how you got here and what you click on. Through this, we cannot identify who you are and do not collect or store your personal details such as your name or address.

We do not allow Google to use or share any information we collect with other third parties.

Name of cookie Typical content Expires
_ga Used to distinguish users. 2 years
_gid Used to distinguish users. 24 hours
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. 1 minute

Further information on cookies set by Google Analytics.

Tracking Cookies

Social Media cookies

CCEA is active on a range of social media platforms. Please note we have no control over the use of cookies on these third party sites. For more information on the privacy policies for the social media sites please click on the relevant links below:

Video Cookies

We use Vimeo as our default video player on the site which is a video sharing service that helps to add rich media on the site and increase its visibility.

How can you manage cookies?

You can easily adjust the cookie settings on your computer or specifically for this site if you wish. You can modify your web browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set. The ‘Help’ function within your browser should tell you how you can restrict or block cookies. Alternatively, you may wish to visit www.aboutcookies.org to find out how to do this on a variety of desktop browsers.

If you are using a mobile phone and would like information on how to restrict or block cookies, refer to your handset manual.

Please be aware that restricting these cookies may impact on the features available to you and the way our website works for you.

Marketing, Communications and Events

Opt in (subscribe) marketing & communications emails

We use a third-party email service, MailChimp, to manage our marketing communications and newsletters to subscribers. MailChimp act as a data-processor on behalf of CCEA. We only use this service for emails from [email protected] or [email protected].

MailChimp is a US company with staff based outside the EEA, and stores data in the US. MailChimp is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way. You can unsubscribe from these emails at any time.

To help improve our user experience with CCEA’s email communications we use Mailchimp analytics to collect information about our subscribers. These analytics only track and collect how many subscribers open a message or click the links inside an email communication. No personal data is kept. MailChimp’s privacy policy is available at mailchimp.com/legal/privacy.

You can update your profile or unsubscribe from our marketing communications by clicking on the unsubscribe link provided at the end of any email.

Events

When you register for a CCEA support, information, training events, conference or webinar, your registration is handled by Eventbrite.

Your information (which includes name, centre, email address, contact telephone number and dietary requirements) is collected by Eventbrite as the data-processor on behalf of CCEA. This information is transmitted in a secure and confidential manner.

Eventbrite is certified under the EU-U.S. Privacy Shield Framework regarding the collection, use, and retention of Personal Data from European Economic Area ("EEA") member countries. You can view Eventbrite’s privacy policy, here www.eventbrite.com/privacypolicy.

Managing your personal information with us

You control the personal data you share with us. The accuracy of your information is important to us.

When you use our services we aim to give you ways to access and update your personal information through the systems you use. If an electronic service does not exist please email [email protected] and we will update as soon as possible.

We aim to maintain our services in a way, which protects information from accidental or malicious destruction. After you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

You have the right to ask for a copy of the information CCEA hold about you. We will provide this information, free of charge, in line with the UK GDPR timescales of one month.