Plain English

Our Customer Charter says ‘We will try to make our publications as easy and straightforward to understand as we can, and try to avoid all unnecessary jargon’.

CCEA is a corporate member of the Plain English Campaign, and we are working to make plain English training available to as many of our writers as possible.

If you have any comments about the language in any of our publications, please email [email protected].

Take a minute to view our short animation below.