CCEA Exams Helpline to offer advice and reassurance to students

The Council for the Curriculum, Examinations and Assessment (CCEA) has set up a dedicated examinations helpline which offers advice and guidance for students who are expecting their A-Level and GCSE results over the next fortnight.

The helpline will be in operation from 9am until 5pm, from Wednesday 16 August until Wednesday 30 August, however lines will open from 7am on Thursday 17 August, A Level results day. Anyone with queries regarding CCEA's examination results can call 028 9026 1260, email, log onto the CCEA website to access answers from the Frequently Asked Questions section:

Results Information

CCEA Examinations Manager Michael Crossan commented:

Results day is a momentous occasion in the life of every student. Each year CCEA's examination's helpline responds to hundreds of calls from students, parents and schools who have queries about their examination results. The helpline has proved to be a highly important and valuable service that provides reassurance and guidance during what can be an anxious and stressful time.

I would encourage anyone with a query or concern about their CCEA examination results to pick up the phone and give us a call.

Finally I would like to wish everyone awaiting examination results on the 17 and 24 August every success on the next stage of your journey and into the future.

The useful FAQ section, available on the CCEA homepage, will also provide information on the most common issues around the period of the results.

Note to Editors

Helpline number: 028 9026 1260

Helpline email:

Opening hours: 9am – 5pm on weekdays (Wed 16 Aug – Wed 30 Aug)

The helpline will open early at 7am on 17 August for A Level results.

Issue of Results

GCE Results

  • Students will receive their GCE A/AS results on Thursday 17 August from their school/college.
  • Most students will also be able to access their results online using their secure log in details (if their school/college has signed up for the online results service).
    Students who have mislaid their log-in PIN number should contact their school who can re-issue it.

GCSE Results

  • Students will receive their GCSE results on Thursday 24 August from their school/college.

Note to Editors

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