Accreditation - Guidance - Qualifications in Action Case Study

WorldHost & SERC

South Eastern Regional College (SERC) delivered the WorldHost customer service training programme for a number of their local micro-businesses in the Hospitality and Tourism sector. This case study outlines the range of businesses that have benefitted from this training and resulting QCF qualification.


Link to accompanying page

Download video transcript
198.42 KB - uploaded 21-03-2016