Performance Report

This report provides customers with information on how we performed against the standards set in our Customer Charter.

We welcome feedback on any of our existing standards or standards that you would like us to consider implementing. We would invite you to contact our Business Assurance Manager, Marisa Getgood at mgetgood@ccea.org.uk with your comments.

Downloads

Customer Charter Performance Report 2014/15
1.17 MB - uploaded 09-10-2015